Refund Policy

The International Journal of Advanced Sciences and Computing (IJASC) is dedicated to maintaining transparency, fairness, and ethical practices in all financial transactions related to publication. This Refund Policy outlines the terms and conditions under which refunds may be considered for article processing charges (APCs) or other service-related payments.

General Policy

Article Processing Charges (APCs) and other related fees paid to IJASC are primarily used to cover costs associated with editorial management, peer review, digital publishing, archiving, DOI registration, and online hosting.
Since these costs are incurred during the publication process, refunds are generally not possible once a manuscript has entered peer review or production.

Refund Eligibility

Refunds will only be considered under the following specific circumstances:

a. Duplicate Payment

If an author makes an accidental duplicate payment for the same article, IJASC will issue a 100% refund of the additional payment after verifying the transaction details.

b. Payment Error

In the case of a technical or processing error during payment (such as being charged incorrectly), a full or partial refund will be processed upon confirmation from the payment gateway or financial institution.

c. Withdrawal Before Processing

If a manuscript is withdrawn before the peer review process begins, authors may be eligible for a 50% refund, depending on the stage of editorial handling.
However, once the manuscript enters peer review or production, no refund will be issued.

d. Journal Error

In rare cases where IJASC fails to publish an accepted and paid article due to technical or editorial oversight, the author may be entitled to a full refund or free publication in the next issue.

Non-Refundable Cases

Refunds will not be issued in the following situations:

  • The manuscript has completed peer review or been accepted for publication.

  • The author withdraws the paper after acceptance for personal or institutional reasons.

  • The article has already been published online with a DOI assigned.

  • The rejection of a manuscript after peer review (since editorial and review costs are already incurred).

  • Payments made for optional services such as fast-track review, printed copies, or additional certificates.

Refund Request Procedure

To request a refund, the corresponding author must:

  1. Send an official email to the IJASC Accounts Department with the subject “Refund Request – [Manuscript ID]”.

  2. Provide full details including:

    • Author name

    • Manuscript title and ID

    • Payment reference number

    • Reason for refund request

  3. The editorial and accounts team will review the case within 10–15 business days and inform the author of the decision.

  4. Approved refunds will be processed through the original payment method within 30 business days of approval.

Currency and Transaction Charges

  • All refunds are made in the same currency in which the payment was received.

  • Bank charges, transaction fees, or currency conversion costs incurred during payment or refund will be borne by the author.

  • IJASC will refund the net amount received after deducting any non-recoverable transaction charges.

Dispute Resolution

In case of any dispute regarding payments or refunds, authors may contact the editorial office for clarification. IJASC aims to resolve all financial concerns amicably and promptly while maintaining fairness to all parties.

Conclusion

The International Journal of Advanced Sciences and Computing (IJASC) values transparency and accountability in all financial matters. While publication fees are generally non-refundable once processing begins, exceptions are made in cases of genuine errors or duplicate payments. By adhering to this policy, IJASC ensures a fair, ethical, and responsible approach to handling all refund-related requests.